Considering that each appointment could be for someone’s mom, dad, sister or extended family member, home health scheduler Phyllis takes great care in her role with Ohio Living Home Health and Hospice – Greater Cleveland. “I want to make sure our patients are getting the best care possible,” she expressed. “My goal is to make Ohio Living their first choice, so they continue to rely on us when needed and recommend our services to others.” Outside of work, she enjoys spending time with her two step-grandsons, as well as her three cats – Boots Boots, Diesel and Gemma – and two dogs, Jack and Dixie.